Design yoursCoolit customer guide
Quote & artwork terms
Review the process before you place a custom order.
A request is not an order
Submitting a configuration asks Coolit to review your requirements. It does not accept payment or guarantee stock, availability, price, production capacity or a delivery date. The seller identity, exact product specification and final commercial terms must be confirmed in your written quote or invoice before payment.
Artwork and production proof
Submit only artwork you own or have permission to reproduce. The interactive 3D view is illustrative. The production proof is the controlling artwork review for spelling, placement, color specifications and dimensions. Review the actual proof and priced quantity before approval. A revised quote or proof requires a new approval.
Pricing and payment
Written quotes show unit pricing, product subtotal, shipping, tax, total, validity date and stated production timing. Payment is requested through a hosted provider after approval. An order is marked paid only after the business verifies receipt. Do not send card numbers through the quote form. Any exemption, purchase-order arrangement or different payment terms requires written confirmation.
Changes and fulfillment
Request changes before approving. Changes after approval may affect price and timing and require written agreement. Production begins only after the required approval and verified payment, subject to the accepted quote. Consult Shipping & Returns and your invoice for order-specific arrangements.
Your request access
Anyone with your private request link can view the request and use its approval controls. Share it only with people authorized to act for your organization. Contact Coolit if it is lost or disclosed. No website text overrides rights that cannot legally be waived.
Your artwork. Your configuration.